Privacy, You and TIANA


TIANA FAIR TRADE ORGANICS is committed to the privacy of all of our customers. Any information you do provide to us will be dealt with in accordance with this privacy statement.

This privacy statement applies to the entire web site and determines how will store and use any information relating to you.

Under the terms of the UK Data Protection Acts (1984, 1998), we maintain strict security procedures in the storage and disclosure of all customer or visitor information. When you order a product, we will collect your name, contact and billing information, transaction and credit card information. We will not provide your information to any other party, for any reason, unless requested to do so by a law enforcement or government agency for reasons of fraud.

Some pages on our website use cookies, which are programs that collect additional information. Cookies do not provide us access to your computer or any information other than that which you have chosen to share with us. We use cookies on our site to analyse the performance of, for internal auditing and record keeping, to improve the quality of our products and services and in order to send you product updates, special offers and information on services and events via email or by post.

TIANA FAIR TRADE ORGANICS‘ website ( uses (SSL) secure server software to encrypt all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.

We do not use or sell your personal data for any reason.

You can access our Web site home page and browse our site without disclosing your personal data.

We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

We collect the personal data that you may volunteer while using our website only for the purpose of supplying you with our services. We do not give this data to any other party.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

We do not disclose your personal data to our subsidiaries or other organisations.

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All of our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

Our website may contain links to other websites that we think may be of interest to you. Once you have used these links to visit an external site, we do not have any control over that external site. External sites are not regulated by this privacy statement and as such we have no control over them or how they control your privacy during a visit to their site.

If you have any questions about your privacy please phone on 020 8427 1695 or email us at [email protected]